Privacy policy

At Locked Wear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website or place an order, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Shipping and Billing Address
City and Postal Code (if applicable)

Payment Information

For orders paid by Credit/Debit Card, your payment is securely processed through our trusted payment providers. We do not store your complete card details on our servers.

For Cash on Delivery (COD) orders, we only collect the information necessary to process and deliver your order.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Deliver products to your address.
Confirm and manage your purchases.
Provide customer support.
Send order updates and shipping notifications.
Improve our website and customer experience.
Detect and prevent fraud or unauthorized transactions.
Comply with applicable legal requirements.

3. Payment Security

We use secure payment gateways to process online payments.

Credit and Debit Card payments are encrypted during transmission.
We do not store your complete payment card information.
Payment processing is handled by trusted third-party payment providers using industry-standard security measures.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only with:

Courier and delivery partners for shipping your orders.
Payment service providers to process online payments.
Service providers who assist us in operating our website.
Government authorities if required by applicable law.

5. Cookies

Our website may use cookies to:

Remember your shopping cart.
Improve website performance.
Analyze website traffic.
Personalize your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of online transmission or electronic storage is completely secure.

7. Your Rights

You have the right to:

Access your personal information.
Request corrections to inaccurate information.
Request deletion of your personal information where legally permitted.
Contact us regarding any concerns about your privacy.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment gateways and shipping providers. We are not responsible for the privacy practices of these third parties.